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Frequently asked Questions

We ship all in-stock orders same-day if placed before 5:00 PM EST, Monday thru Friday.

Saturday, Orders before 12:00 PM EST ship same-day.

No shipping on Sunday.

 

Due to the speed of our shipping, all orders usually cannot be modified after being placed. You can reach out to us via the form on this page and we will do our best to accommodate. Please make sure your order is accurate before placing it.

You can track the status of your order via the “My Account” tab at the top or bottom of the page. We also send out email alerts as your order progresses through our system.

Submit your questions to us via the form on this page, or [email protected]

Due to the speed of our shipping, all orders usually cannot be modified after being placed. You can reach out to us via the form on this page and we will do our best to accommodate. Please make sure your order is accurate before placing it.

At this time, we are unable to ship Kratom products to Alabama, Tennessee, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Alton, Edwardsville County & Jerseyville (Illinois), Columbus & Union County (Mississippi), Oceanside (California), Ontario, (Oregon). We also don’t ship to the following countries: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam.

We usually combine orders into one package unless explicitly requested not to. Any requests of that nature are not guaranteed.

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This product has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Keep out of reach of children. Therefore any information on this website is presented solely as the opinions of their respective authors who in which do not claim in any way shape or form to be medical professionals providing medical advice. nitrokratom.com and its owners or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. The US FDA Has Not Approved Kratom as a Dietary Supplement. They should also consult their physician when taking any medication. Pregnant and nursing women as well as anyone under the age of 21 should not use kratom. At this time, we are unable to ship Kratom products to Alabama, Tennessee, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Alton, Edwardsville County & Jerseyville (Illinois), Columbus & Union County (Mississippi), Oceanside (California), Ontario, (Oregon). We also don’t ship to the following countries: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam. All information presented here is not a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product.